The Philippine Crop Insurance Corporation (PCIC) is a government-owned and controlled corporation (GOCC) created by virtue of PD 1467 (June 11, 1978), later on amended by PD 1733 (October 21, 1980) and further amended by RA 8175 (December 29, 1995), as the implementing agency of the government’s agricultural insurance program. PCIC is an attached agency of the Department of Agriculture.

The PCIC’s principal mandate is to provide insurance protection to the country’s agricultural producers, particularly the subsistence farmers and fisherfolk, against crop losses arising from natural calamities, plant diseases and pest infestations. PCIC also provides protection against non-crop agricultural asset losses due to perils for which the asset has been insured against.

Philippines is vulnerable to natural disasters which cause devastation on crops and miseries to agricultural producers and lenders of agricultural credit. Because of the marginality of most landholdings, the result of these losses is devastating to the finances of the farmers. In 1976, an Interagency Committee for the Development of Crop Insurance undertook a nine-month full-blown feasibility study on the creation of a crop insurance program in the Philippines.

It was concluded that the agricultural insurance system will address not only the welfare aspect of the after-loss event but also help in achieving the objective of stabilizing farm incomes and reverse the “risk-averse” nature of farmers and push them to invest more in new technologies that would help increase national productivity.

Apart from protecting farmers from financial losses, crop insurance was also considered as an instrument that can be offered as “surrogate” collateral to banks and other financial institutions to influence and encourage them to continue participating and supporting government credit programs.It ushered in the creation of the Philippine Crop Insurance Corporation and the operationalization of the insurance program through the issuance of a presidential decree (PD No. 1467 promulgated on 11 June 1978) which had then the force of law.

By 2020, the PCIC will have broadened the availability and increased the effectiveness of its crop insurance programs for managing farm losses while at same time ensuring their visibility and sustainability.

PCIC, as an agricultural insurer, is committed to help stabilize the income of agricultural producers and promote the flow of credit in the countryside by:
Providing insurance protection to qualified farmers and other agricultural stakeholders against losses of their crops and produce, including their livestock, farm machineries and equipment, transport facilities and other related infrastructure arising from natural calamities, pests and diseases, and other perils beyond their effective control;

Extending innovative and client-responsive insurance packages and other services thru people’s organization including farmers’ cooperatives, agricultural lenders and service providers.

PERFORMANCE COMMITMENT

Prompt, efficient, effective and quality service from eight o’clock in the morning to five o’clock in the afternoon, Monday to Friday, and even beyond the regular schedule of work when the exigencies of the service so demand.

Claims Settlement Response Time (CSRT) of twenty (20) working days from receipt of Notice of Loss to issuance of indemnity check especially for rice and corn claims.

Incessant efforts at finding ways to further improve the services of the corporation through strengthening of feedback mechanism, capability enhancement of its employees and inculcation of moral values into the corporate culture and governance.

Consistent adherence to and strict compliance with established service standards to safeguard the rights and interests of the PCIC publics, clientele, program partners and other stakeholders.

A. PCIC Head Office

Address:

    • 7/F, NIA Bldg. A, NIA Complex EDSA, Diliman, Quezon City

Telephone Numbers

    • Office of the President (533-4465)
    • Office of the Senior Vice President (441-1326)
    • Actuarial Research and Product Valuation Department/Business Development & Marketing Department (441-1324)
    • Planning and Management Information Office (441-1323)
    • Office of the Vice President for Support Services Group (277-2863)
    • Administrative Department (361-8983)
    • Finance Department (332-8087)
    • Commission on Audit (441-1327/533-4464)
B. PCIC Regional Offices

Regional Office 1 – 3/F LBP Building, Urdaneta City, Pangasinan
Telephone: (075)632-3248/(075)632-2787

Regional Office 2 – Regional Government Center, Carig, Tuguegarao City , Cagayan
Telephone: (078)304-2408

Regional Office 3 – 2/F Garcia Building, cor. Villa Corazon, McArthur Highway, San Agustin, San Fernando City, Pampanga
Telephone: (045)961-5717

Regional Office 3A – 2/F, CBNE Building, Maharlika Highway, Cabanatuan City, Nueva Ecija
Telephone: (044)600-2080/ (044)958-9845

Regional Office 4 – 2/F Rizal Commercial Center, J.P. Rizal Street cor. Del Pilar, Calamba City, Laguna
Telephone: (049)545-5943/ (049)536-2129

Regional Office 5 – BB Andes Building, Zone 8, Sols Subdivision, Bitano, Legaspi City, Albay
Telephone: (052)742-6613

Regional Office 6 – 2/F Regional Science Laboratory Building, Dept. of Agriculture, Iloilo City
Telephone: (033)337-1598/ (033)323-3402

Regional Office 7 – 3/F, DBP Building, Osmeña Boulevard, Cebu City
Telephone: (032)412-3443/ (032)253-8686

Regional Office 8 – 3/F, F. Mendoza, Realty Complex, 141 Sto. Niño Street, Tacloban City, Leyte
Telephone: (053)321-3013/ (053)523-4104

Regional Office 9 – Regional Complex, Pajares Avenue, Pagadian City, Zamboanga del Sur
Telephone: (062)214-1737/ (062)925-0700

Regional Office 10 – 3/F, One Montecarlo Building, Hayes-Corrales Street, Cagayan de Oro City, Misamis Oriental
Telephone: (088)857-2983/ (088)851-1273

Regional Office 11 – 2/F SCGCC Building., Alunan Avenue, Koronadal City, South Cotabato
Telephone: (083)228-2556/ (083)228-3902

Regional Office 12 – Veraj Building, Mabini Street, Poblacion 2, Midsayap, Cotabato.
Telephone: (064)521-0817/ (064)229-8758
E-mail addresses:  a_pcic1981@yahoo.com.ph / admin@pcic.gov.ph

Feedback, Complaints and Redress Mechanisms
1. Filing of requested for reconsideration (R.A 8175)
    • Request for reconsideration of PCIC decisions on insurance claims settlement shall be submitted in writing to the PCIC Regional Office within 30 days after receipt of either indemnity payment or notification of disapproval;
    • If claimant is not satisfied with the decision, he/she may elevate the matter to the President of the Corporation;
    • If aggrieved by the decision, order or ruling of the PCIC President, he/she may appeal the decision, order or ruling to the PCIC Board of Directors.

2. Meetings/dialogues with farmers, cooperatives, lending institutions/ conduits, LGUs, DA and attached agencies, Agriculture and Fishery Councils and other stakeholders.

3. For any concern, complaint or feedback, please visit/contact PCIC through any of the following:

3.1.

    Public Assistance Desk/Officer of the Day

a. PCIC Head Office
Address:

    • 7/F, NIA Bldg. A, NIA Complex EDSA, Diliman, Quezon City

Telephone Numbers

    • Office of the President (533-4465)
    • Office of the Senior Vice President (441-1326)
    • Actuarial Research and Product Valuation Department/Business Development & Marketing Department (441-1324)
    • Planning and Management Information Office (441-1323)
    • Office of the Vice President for Support Services Group (277-2863)
    • Administrative Department (361-8983)
    • Finance Department (332-8087)
    • Commission on Audit (441-1327/533-4464)

b. PCIC Regional Offices

Regional Office 1 – 3/F LBP Building, Urdaneta City, Pangasinan
Telephone: (075)632-3248/(075)632-2787

Regional Office 2 – Regional Government Center, Carig, Tuguegarao City , Cagayan
Telephone: (078)304-2408

Regional Office 3 – 2/F Garcia Building, cor. Villa Corazon, McArthur Highway, San Agustin, San Fernando City, Pampanga
Telephone: (045)961-5717

Regional Office 3A – 2/F, CBNE Building, Maharlika Hway, Cabanatuan City, Nueva Ecija
Telephone: (044)600-2080/ (044)958-9845

Regional Office 4 – 2/F Rizal Commercial Center, J.P. Rizal Street cor. Del Pilar, Calamba City, Laguna
Telephone: (049)545-5943/ (049)536-2129

Regional Office 5 – BB Andes Bldg, Zone 8, Sols Subdivision, Bitano, Legaspi City, Albay
Telephone: (052)742-6613

Regional Office 6 – 2/F Regional Science Laboratory Building, Dept. of Agriculture, Iloilo City
Telephone: (033)337-1598/ (033)323-3402

Regional Office 7 – 3/F, DBP Building, Osmeña Boulevard, Cebu City
Telephone: (032)412-3443/ (032)253-8686

Regional Office 8 – 3/F, F. Mendoza, Realty Complex, 141 Sto. Niño Street, Tacloban City, Leyte
Telephone: (053)321-3013/ (053)523-4104

Regional Office 9– Regional Complex, Pajares Ave., Pagadian City, Zamboanga del Sur
Telephone: (062)214-1737/ (062)925-0700

Regional Office 10 – 3/F, One Montecarlo Building, Hayes-Corrales Street, Cagayan de Oro City, Misamis Oriental
Telephone: (088)857-2983/ (088)851-1273

Regional Office 11 – 2/F SCGCC Building., Alunan Ave., Koronadal City, South Cotabato
Telephone: (083)228-2556/ (083)228-3902

Regional Office 12 – Veraj Building, Mabini Street, Poblacion 2, Midsayap, Cotabato.
Telephone: (064)521-0817/ (064)229-8758

3.2.

    E-mail at a_pcic1981@yahoo.com.ph/admin@pcic.gov.ph

4. For more information about PCIC, please visit its website at www.pcic.gov.ph

The PCIC Corporate Creed

I believe in PCIC and the Vision of life for which it stands
– Where Filipino farmers work with peace of mind under the protective mantle of crop
insurance
– Where the agricultural system provided the Filipino people the opportunity to partake
of the bounty of the land.

I shall uphold its norms of conduct
-to serve with utmost professionalism, integrity and efficiency
-to manage the resources of the corporation effectively and economically
-to subordinate my personal interest in favor of public welfare.

I am proud to be part of this noble institution and under its policy of justice and sincerity.
I dedicate myself wholeheartedly to the realization of the corporate vision under the guidance of the Almighty.